Reading an article in The Register by Bill Ray, he thinks the Apple iPhone will fail, actually, fail badly. I somewhat doubt his conclusions.
The main argument to support his analysis is that
since network operators have to like the phone, then Apple has to do a good job
convincing them. Remember the ROKR?
It was rather a failure due to the fact it could only be loaded with iTunes
music over cable, and thus mobile operators were left out of attractive data
chargers levied when buying music directly from the phone. There was even
speculation that Apple allowed it to launch on purpose, to protect their audio
player market.
Where Bill goes wrong in my opinion is that the handset market is heavily
controlled in the US, but not in Europe - go to any shop in the latter and you
will have a very large variety of handsets to buy unsubsidized. Why? Because a
lot of people value the ability to switch operators as they see fit, without
having to enter into contracts involving their soul. In the US, there isn’t a culture
of operator hopping, but rather of staying with one just to get a phone $50 or
$100 cheaper.
One thing I have never understood is why people get
themselves tied into a two-year contract for a $50 saving. If they worked out
how much they could save by moving operators taking advantage of special
offers, they may think twice.
There is a very large number of paths Apple could
follow, first, they have a nice distribution network with excellent shops
placed in key areas, second, they have a large and loyal crowd of followers,
who would probably not mind paying an unsubsidized device, and third, there are
already a number of MVNOs and fixed-line operators that are willing to take a
bite from the large networks. As for the subsidy, I wonder…are iPods subsidized
by anyone? Apple customers are used to paying for quality, and in my view, the
iPhone will be no different.
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